Last Updated: January 2026

Privacy Policy

1. Introduction

Aabstract Communications (“Aabstract,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, services, marketing activities, and digital platforms.

This policy applies to all users of our website and services, including visitors, prospects, clients, and partners.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

Information that can identify you as an individual, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Mailing address
  • Any information voluntarily submitted via forms, chat, email, or booking tools

b) Automatically Collected Information

When you interact with our website or digital tools, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring URLs
  • Interaction data (clicks, scrolls, chat engagement)

c) Marketing & Communication Data

  • Email engagement (opens, clicks)
  • SMS engagement (delivery, responses)
  • Chatbot interactions
  • Call recordings or call metadata (where applicable and disclosed)

3. How We Collect Information

We collect information through:

  • Website forms
  • Booking calendars
  • AI-powered chatbots
  • Email and SMS communications
  • Analytics and tracking tools
  • Client onboarding and service delivery
  • CRM and marketing automation platforms (including GoHighLevel)

4. How We Use Your Information

We use personal information to:

  • Provide and improve our services
  • Respond to inquiries and requests
  • Deliver marketing, sales, and consulting services
  • Communicate with you via email, phone, SMS, or chat
  • Schedule meetings and consultations
  • Send marketing communications (with consent)
  • Analyze website and campaign performance
  • Improve user experience and system functionality
  • Comply with legal and regulatory requirements

5. Use of GoHighLevel & Marketing Automation

Aabstract Communications uses GoHighLevel as part of our customer relationship management (CRM), marketing automation, and communications infrastructure.

Through GoHighLevel, we may:

  • Store contact information securely
  • Send emails, SMS messages, and reminders
  • Manage lead pipelines
  • Track marketing engagement
  • Power AI-assisted chat and automation workflows

GoHighLevel processes data on our behalf and is contractually obligated to protect your information in accordance with applicable privacy laws and security standards.

6. Use of Artificial Intelligence (AI) Tools

We may use AI-powered tools to:

  • Assist with customer communication
  • Analyze engagement patterns
  • Improve content relevance
  • Enhance lead qualification and response accuracy

AI tools are used to support, not replace, human decision-making. Personal information is not used to make automated decisions with legal or significant effects without human oversight.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site functionality
  • Understand user behavior
  • Measure marketing effectiveness
  • Enable remarketing and analytics

You may adjust your browser settings to refuse cookies; however, some site features may not function properly.

8. How We Share Information

We do not sell personal information.

We may share information with:

  • Trusted service providers (CRM, hosting, analytics, communication tools)
  • Marketing and automation platforms used to deliver our services
  • Legal or regulatory authorities if required by law

All third parties are required to protect your information and use it only for authorized purposes.

9. Data Storage & Security

We take reasonable administrative, technical, and physical measures to protect personal information, including:

  • Secure servers and platforms
  • Access controls and authentication
  • Encryption where appropriate
  • Restricted internal access to data

While no system is completely secure, we take privacy protection seriously and continuously improve our safeguards.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your information, subject to legal and operational requirements.

11. Your Rights (Canada & International)

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Withdraw consent
  • Request deletion of your data
  • Object to certain data processing activities

Requests can be made by contacting us using the details below.

12. Email & SMS Communications

By submitting your information, you may receive communications from us related to:

  • Services
  • Consultations
  • Marketing insights
  • Offers and updates

You may unsubscribe at any time using the link provided in our communications or by contacting us directly.

We comply with CASL, PIPEDA, and applicable international privacy regulations.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies independently.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of our website or services constitutes acceptance of the revised policy.

15. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Aabstract Communications
Email: privacy@aabstract.com
Website: https://aabstract.com

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